01. Overview
AvertLens (“we,” “our,” or “us”) helps adults review photographs for visible hazards, choose a Care Mode, save analyses, and record actions taken. This policy describes information processed through the AvertLens mobile application and this website.
For any questions or privacy requests, you can contact us at support@avertlens.com.
The short version
The photo you select and relevant context are sent for AI analysis. Account services support saved results and action history. Subscription services support purchases and usage limits. Avoid including sensitive information or people who do not need to be in the photo.
02. Information we process
- Account information: account identifiers, email address, profile information you provide, and authentication information from your chosen sign-in method.
- Photos and context: the image you choose to upload, any optional description, and your selected Care Mode. A photo may contain people, personal belongings, documents, or other information you did not intend to share.
- Analysis records: generated findings, image locations, suggested actions, creation times, saved images and thumbnails, and your addressed or open finding statuses.
- Subscription and usage records: purchase identifiers, product and entitlement information, renewal or expiration information, and analysis usage records. Store purchases are processed by the relevant app store; the app does not ask you to enter payment card details.
- Support and operational information: information you send to support and technical information needed to operate, protect, and troubleshoot the service, such as request times and errors.
Camera and photo-library permissions allow you to capture or select an image. The app’s analysis flow uses the image you choose; it does not require continuous camera monitoring.
03. How information is used
Information supports the features you request: authenticating your account, analyzing a selected photo, saving results, showing history, recording finding actions, calculating Safety Impact, and checking subscription access and usage allowances.
Information may also be needed to respond to support requests, investigate errors, prevent misuse, and comply with applicable legal obligations.
Care Modes change how visible findings are prioritized. They are not a diagnosis, a verified profile of someone in a photo, or a basis for inferring a person’s medical condition.
04. Service providers and AI processing
AvertLens uses external services to deliver its features. The app’s integrations include:
| Provider | Role in AvertLens |
|---|---|
| Google Gemini | Processes the selected image and relevant prompt context to generate findings. See Gemini API terms. |
| Supabase | Supports authentication, database records, and private image storage. See Supabase’s privacy policy. |
| RevenueCat | Supports subscription status, purchase restoration, and entitlement reconciliation using account and purchase identifiers. See RevenueCat’s privacy policy. |
| Your app store | Handles store purchases, payment, subscription management, and applicable refund requests under its own policies. |
These external service providers process information only as necessary to provide their respective services to AvertLens under their applicable terms and privacy policies.
05. Retention and deletion
Your personal information, saved analyses, and image records are kept until your account is deleted. You can also delete individual saved analyses at any time using the in-app History controls.
When you delete an analysis, its findings and associated image records are removed from your active history. To request complete account deletion and the removal of all associated data, contact support@avertlens.com from the email associated with your account.
Analysis usage and subscription records serve accounting and store reconciliation purposes. Deleting a saved analysis does not restore a used analysis quota or cancel an active store subscription.
06. Your choices and rights
You choose which photos and optional context to submit. You can change your Care Mode, manage camera and photo permissions through your device settings, and manage your subscription through your app store settings.
You may request access to, correction of, or deletion of your personal information at any time by contacting support@avertlens.com.
07. Security and international processing
The app uses account authentication, owner-scoped access controls, and private image storage to limit access to saved content. These safeguards reduce risk, but no service can guarantee absolute security.
Processing may take place in countries other than your own through AvertLens and its providers. Protect your sign-in credentials, keep your device secure, and contact support if you suspect unauthorized access.
08. Children and Care Modes
AvertLens is intended for adult users. The Young child Care Mode is a tool for adults reviewing an environment; it is not an account or service intended for children.
Avoid submitting identifying details about a child when they are unnecessary to review the space. If you believe a child has provided personal information through an account, contact support so the situation can be assessed.
09. This website
This static website does not include analytics scripts, advertising pixels, third-party font requests, or application cookies. Its fonts and images are served with the site. The interactive examples run in your browser and do not upload photos or submit an analysis.
The host serving this website may process standard connection and security logs, including IP addresses and request metadata.
Email links open your email application. Any message you choose to send is handled by your email provider and the support email service.
10. Updates and contact
We may update this Privacy Policy from time to time. Material changes will be communicated through the app or website.
Let’s keep it clear.
For privacy questions or data requests:
support@avertlens.com