Terms of Use

01. About these terms

These terms describe the conditions for using AvertLens’s app, website, and related services. “AvertLens,” “we,” “us,” and “our” refer to AvertLens.

AvertLens is intended for adults aged 18 or older who can enter into a binding agreement. The Young child Care Mode is for adult caregivers reviewing a space and does not make the service suitable for use by children.

By accessing or using AvertLens, you agree to these Terms. Our Privacy Policy explains how your data is handled.

02. What AvertLens does

AvertLens uses AI to review a selected photograph for visible hazards. It may provide marked findings, explanations, practical suggestions, and lower-confidence observations to double-check.

Care Modes help prioritize relevant visible findings. Saved history, manual finding statuses, and Safety Impact help you keep track of your own actions. Features depend on availability, your account, your subscription where relevant, and applicable usage limits.

Examples shown on this website are illustrative. They are not a live analysis of your surroundings or evidence of a measured safety outcome.

03. Important limitations

• Visible information only. Results depend on the image, camera angle, lighting, obstructions, and context. Hidden, off-camera, structural, electrical, medical, or specialized conditions may not be identified.
• AI can be wrong. Review suggestions critically and determine whether they fit the situation before acting.
• Your actions remain your decision. An “addressed” status records your input. AvertLens does not inspect or validate the action you took.
• No emergency service. Do not delay contacting local emergency services or appropriate professionals because of an app result.
• No professional certification. AvertLens is not a substitute for a qualified inspection, medical or veterinary advice, accessibility assessment, or other specialized expertise.

04. Your account

Provide accurate information when creating an account, protect your sign-in credentials, and use only accounts you are authorized to access. Let us know if you suspect unauthorized use.

You are responsible for the content you submit and how you use results. Do not submit another person’s personal information without appropriate authority. Access may be restricted if needed to address misuse, security concerns, or legal obligations, subject to applicable law.

05. Photos and other content

You retain the rights you hold in photos and other content you submit. You must have permission to provide that content for processing. Avoid including faces, private documents, sensitive information, or identifying details that are unnecessary for the scene review.

You authorize AvertLens and the providers it uses to process, transmit, store, and display your submitted content as needed to provide the requested features, including generating findings and saving your history. This is not a transfer of ownership.

Provider processing is described in the Privacy Policy’s service-provider section.

AI outputs may be inaccurate, incomplete, or similar to outputs generated for others. You should not treat an output as a verified fact or a professional determination.

06. Plans, allowances, and subscriptions

The app may offer an introductory free analysis allowance and paid AvertLens Plus plans. The allowance, price, currency, billing interval, and applicable terms shown in the app and the purchasing store before you subscribe govern your purchase.

Renewal and cancellation

Where a plan is an auto-renewing subscription, it renews under the terms disclosed by the purchasing store unless canceled through that store’s subscription settings. Cancellation timing, access after cancellation, and eligibility for refunds are subject to the store’s terms and applicable law.

Deleting the app, deleting an analysis, or requesting account deletion does not by itself cancel a store subscription. Manage or cancel the subscription through the store where you bought it. Purchase restoration is available where supported by the app and store.

Analysis limits

Usage is enforced by the service. A paid plan is not an unlimited analysis service unless explicitly described that way. The app shows the available allowance and billing-period information. A yearly billing interval does not necessarily mean a yearly analysis pool; review the allowance displayed before purchase.

Submitting a valid analysis can reserve and consume an allowance unit before processing finishes. A provider failure after reservation may still consume that unit. Validation failures before reservation and recognized retries of the same request do not consume another unit. Deleting history does not replenish an allowance. Contact support if a usage count appears incorrect.

Pricing and purchase issues

Taxes, availability, and local prices may differ. Changes to subscription pricing or terms must follow applicable law and store requirements. For refunds, use the relevant store’s process; for app-access or entitlement issues, contact support@avertlens.com. Nothing here removes mandatory consumer rights.

07. Responsible use

Use the service lawfully and within the access you have been given. Do not attempt to bypass authentication, usage limits, payment requirements, or security measures; interfere with the service; upload unlawful or harmful content; or access another person’s account or data without permission.

Do not represent AvertLens findings as professional inspections, safety certifications, or verified proof that an environment is suitable for a particular person or animal.

08. Ownership and access to the app

AvertLens’s software, branding, and site materials are protected by applicable intellectual-property rights. Subject to the final terms, you may use the app and site for their intended purpose. This does not transfer ownership of the service or its branding to you.

Third-party software, fonts, and other materials remain subject to their respective licenses. Your rights in your own submitted content are described above.

09. Availability, changes, and ending access

The service depends on network access and external providers. Features may be interrupted or unavailable, and supported features may change. Any changes affecting a paid subscription must be handled consistently with applicable law and store requirements.

You may stop using the service at any time. For account or data requests, contact support. Saved-analysis deletion, account deletion, and store subscription cancellation are separate actions.

10. Your rights and resolving concerns

If something goes wrong, contact support at support@avertlens.com with enough detail to investigate, without including passwords or sensitive payment information.

Nothing in these terms excludes or limits rights or liability that cannot lawfully be excluded or limited under applicable law, including mandatory consumer protections. Product limitations explain what the app can do; they do not remove non-waivable statutory rights.

11. Contact

If you have any questions about these Terms of Use, please contact us.